Road closure on the A1 between Barrowby and Gonerby Moor Ref 23884516 NHHC:00702001319
Dear Kate,
Thank you for your email to our Customer Contact Centre on 03 August
Thank you for your email to our Customer Contact Centre on 03 August
about the closure on the A1 between Barrowby and Gonerby Moor.
Thank you for speaking with me earlier as well. I’m sorry for any
inconvenience this closure has caused and appreciate the impact that
increased traffic can have on local residents as well as the
disturbance at night.
The A1 Closure between Barrowby and Gonerby Moor was in place to carry
out essential resurfacing works and while this is ongoing our agreed and
signed diversion are the A52 and the A46. We had installed several
diversion signs all the way from the A1 slip onto the A52 and the A46.
Unfortunately, like you said, it seems a local highways authority’s
diversion sign must have been redirecting motorists through the local
villages. I have raised this as feedback to our team to ensure there are
no conflicting road signs during future closures that could cause chaos
of this sort.
For this closure, our contractors implemented various diversion signs
through the diversion route pointing out the route drivers should take.
The diversion was checked prior to install and throughout the shift to
ensure it was compliant with the design. Unfortunately, most drivers
rely on Satnav and go through local roads.
I’d also like to sincerely apologise for the lack of signage not being
installed to state ‘no access to the A1’ sign at Sedgebrook as
promised on 03 August
Like I had stated on the call, we are not a law enforcement agency and
not enforce drivers from coming into local roads, this would be an issue
for the police. However, we have taken all your feedback and
suggestions and hope to handle the situation better in the future.
Thank you for taking the time to contact us. Should you require any
further information, please contact our Customer Contact Centre by
email, or alternatively you can call us on 0300 123 5000. Please quote
the above reference number so your enquiry can be dealt with more
quickly.
Kind regards
Temi Kelani - Business Services Coordinator, Operations Midlands -
Correspondence Team
National Highways | Three Snowhill | Queensway | Birmingham | B4 6GA
www.nationalhighways.co.uk
Tel: 0300 123 5000
Links:
[1] https://nationalhighways.co.uk/about-us/complaints-procedure/
[2] http://www.nationalhighways.co.uk/
[3] https://www.pohwer.net/national-highways-advocacy-service
[4] http://webmail.allingtonpc.org.uk/info@nationalhighways.co.uk
Kind regards
Temi Kelani - Business Services Coordinator, Operations Midlands -
Correspondence Team
National Highways | Three Snowhill | Queensway | Birmingham | B4 6GA
www.nationalhighways.co.uk
Tel: 0300 123 5000
Links:
[1] https://nationalhighways.co.uk/about-us/complaints-procedure/
[2] http://www.nationalhighways.co.uk/
[3] https://www.pohwer.net/national-highways-advocacy-service
[4] http://webmail.allingtonpc.org.uk/info@nationalhighways.co.uk